Process improvement first, technology second.
Digital transformation, done in the right order. We fix the process, then build the system around it, not the other way around.
We don’t sell software. We sell process improvement.
NBT Labs is a digital transformation studio built around one idea: transformation is a process problem before it is a technology problem.
WHY WE STARTED
The gap was always underneath the software.
We started NBT Labs because we kept seeing the same gap: businesses buy an ERP or bolt on generic “AI” and call it transformation, without ever fixing the process underneath.
We do the process improvement work first, then implement Odoo and AI to run what we improved. That is what makes it a real transformation instead of a reskinned status quo.
How we are different
The order changes the outcome.
The best technology decision is often the one that becomes obvious after the process is understood.
Odoo-first, not AI-first.
We implement the system of record properly, then build AI on top of it.
Agentic AI, not a chatbot widget.
Our agents take real actions on real data via Odoo's own automation and connector layer. They are not disconnected assistants that can only answer questions.
Local and bilingual.
Montreal-based, French and English, in your time zone, with real accountability for Quebec-specific compliance, including QST and QPP/QPIP.
We measure success the way you do.
We measure success in hours saved, errors removed, and revenue protected. If a project doesn’t move one of those numbers, we didn’t do our job.